Poppoly Catch Feels Pocketed Cardigans
Free Shipping To Worldwide!
1. How long for Shipment?
Receiving time = processing time +shipping time.
1) Processing time: 1-5 Business Days
2) Shipping Time：
- Standard Shipping: 8-15 Business Days( 10 Business Days on average)
- Express Shipping: 3-7 Business Days(5 Business Days on average)
- The shipping companies we cooperate with: DHL express, postal service, EMS, UPS, Fedex, etc.
2. Where is my order?
Your shipping confirmation will be received only when your items are fulfilled. Please leave your correct email box so that we could send you tracking number and website to check once your order is dispatched.
3. Tips for shipping
1) To ensure a successful delivery, we suggest you leaving your correct email box and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column can not be compensated.
3) PO Boxes is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be covered by Poppoly.
4) Your order can be tracked in details only when it arrives in US Facility. Especially for standard shipping, kindly allow 5-7 days of shipment to your address, even possible " not found ". Thanks for your patience.
If you have any question, please contact our customer service: firstname.lastname@example.org.
Since we have too many emails to deal with everyday, your email may be replied in 24 hours. Thank you for your patience and understanding.
Warranty and Return
30 Days Return Warranty
At poppoly our goal is always to provide our customers with high quality products at competitive factory prices. Customer satisfaction is always our number one priority. All the items that we carry are inspected before dispatch to ensure a pleasant shopping experience. Our professional Customer Support Team is at your service any time. But we hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. We get over 100 new styles a week and hope we can assist you in finding something new if your purchase doesn't work out! But to provide you with maximum peace of mind, we offer a comprehensive 30 Days Return Warranty.
I Return Process:
To guarantee a fast and smooth warranty process:
- If you had any problem after you received your items, please send an email to our customer service:email@example.com
- Please send us your order number and describe the issue and provide us pictures that display the problem.
- Once we have the complaint form back or the details, we will reply you in 24hrs.
4.You are guaranteed of returning the item(s) and obtaining a refund once we get the items back.
Tips: Please do not make returns directly to the address on the package received. Please only send to the address that our customer service provided. Any return or exchange will be valid after accepted by our customer service center.
II Return Policy
- You can return items within 30 days after delivery.
- The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
- Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
- We are responsible for or partially responsible for all following faulty items:
a) Damaged item(zipper malfunction, ripped or torn, stains obvious color difference)
b) We sent incorrect size or wrong item
c) Missing items or lost package owing to Logistics company.
5. We are not responsible for following item, the customer is responsible for all shipping charges incurred on returned/exchanged merchandise:
a) Buyer chose the wrong size or color;
b) Buyer doesn't like the item (item is not faulty).
III Exchange& Refund
For returned packages, we will notify customers via e-mail and the refund will be processed within 2 business days after package received. We will issue the refund to the original card or Paypal account.
Ⅴ Package Returned
- Please tell us the return tracking number and tracking site after you returned package back .
- In case you have any other questions, please do not hesitate to get in touch with our customer service at:firstname.lastname@example.org
Don't be afraid to catch feels - especially since this sweater is so soft! The front pockets and open neckline keep this cardigan perfectly comfortable.Details:
- Material: Acrylic
- Sleeve Length: Long Sleeve
- Clothing Length : Long
- Type: Cardigan